luna ai lab

understand your audience faster,
make decisions with more confidence

test hypotheses and ideas quickly through interviews with ai user twins built from real user decisions

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from customer data to research-driven decisions

luna ai lab combines ai, data analysis and user research, turning existing audience knowledge into a foundation for new research scenarios

step 01 / 05

collecting source data

interviews, surveys, customer feedback and available data are brought together in a research base

stage output

an organized base of source materials and references

1 of 5

use cases

audience segmentation, conversion barriers, concept testing, retention and messaging research in practical research scenarios

research scenarios

research workflowillustrative example

audience segmentation

↘
source data

interviews, crm and customer data

◎
research scenario

building segment models and comparing their needs

✓
potential output

segment profiles and a motivation map

ai research formats

from a short pilot to continuous audience research, the format depends on the research question and available customer data

01 / productpilot

public audience pilot

rapid initial exploration of a research challenge using available public data and ai audience models

output

initial hypotheses, working segments and a plan for further validation

from €2,500
02 / productcustomer data

customer data research

research based on existing interviews, surveys, crm records, customer feedback and other information from real users

output

audience segmentation, digital audience models and recommendations for product teams

€4,000–7,000
03 / producthybrid research

hybrid ai audience lab

ai models are complemented by new interviews and validation of key hypotheses with real users

output

validated and unvalidated hypotheses, a research report and prioritized next steps

€7,000–12,000
04 / productongoing research

continuous listening

regular updates to audience models based on new reviews, support requests, research and changes in customer needs

output

an evolving knowledge base, new customer signals and recommendations for follow-up research

€1,500–4,000 / month

prices are indicative and depend on the research scope, available data and workload

launch ai research faster, make decisions that move your business forward

send a message to discuss your project and find the right research format

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